Cloudware Africa

Digital innovators are disrupting industries and winning the competitive race

Connect your strategy to technology and experience exponential growth

Our Approach

Here is how we deliver digital transformation

We can help you make sense of it all. Embark on this journey of transformation with us and position your business as a digital innovator.


Understand your strategy and value creation offering​

Use the five digital transformation change blocks​


The information technology industry is experiencing rapid growth and innovation as organizations across all sectors seek to leverage the power of technology to improve their operations, engage with customers, and gain a competitive edge. With the increasing prevalence of cloud computing, artificial intelligence, and the Internet of Things, businesses are adopting new digital tools and processes at an unprecedented rate

One of the key drivers of this transformation is the need to enhance customer experiences. Digital technologies are enabling organizations to offer more personalized, convenient, and responsive services to their customers, which is becoming increasingly important in today’s highly competitive marketplace.

Additionally, digital transformation is helping companies to streamline their operations, reduce costs, and increase efficiency by automating manual processes and utilizing data analytics to make more informed decisions.

Digital transformation comes with numerous benefits, but not without some challenges. It requires that organizations navigate complex technical landscapes, manage large amounts of data, and address concerns around data privacy and cybersecurity. Additionally, the pace of technological change is accelerating, requiring organizations to continually adapt and evolve their digital strategies to stay ahead of the curve. As the pace of innovation continues to accelerate, organizations must be agile and adaptable to succeed in this rapidly evolving landscape.

Leveraging Technology for Growth

Organizational growth is not achieved through random actions; it takes well-orchestrated steps capable of driving value creation for stakeholders. While technology offers many opportunities for businesses like yours to achieve exponential growth, you must be strategic in your technology adoption to eliminate complexities and achieve great results.

We advise that you not just digitalize your processes or implement random fancy solutions but connect your strategy with the right digital platforms that enable innovation and agility— creating the potential for accelerated growth.

Here are some recommendations for you as you navigate the rapidly evolving landscape of information technology

Customer Experience First

Prioritize delivering exceptional customer experiences by investing in personalized, convenient, and responsive services to differentiate in a competitive market.

Digital Transformation is Essential

Invest in automating processes and leveraging data analytics to make informed decisions to remain competitive in this digital age.

Cybersecurity is Critical

Prioritize delivering exceptional customer experiences by investing in personalized, convenient, and responsive services to differentiate in a competitive market.

Agility and Adaptability

Embrace innovation and continuous learning to stay ahead of the technological curve.

Collaborate and Partner

Partner with technology vendors and industry peers to leverage the latest innovations, share resources, and overcome challenges in digital transformation efforts.

Performance Optimization Model

Enablement of business models

Your organization can leverage digital technologies to create new business models and revenue streams.

Enabling new business models through artificial intelligence and machine learning can help you create innovative products and services personalized to your customer’s needs. With digital platforms and ecosystems like Microsoft Dynamics 365 and the Reliance Marketplace solution, you can collaborate with other companies, share resources and data, and create new customer value. Extend your assets and resources and connect with customers in new and innovative ways.

Customer Experience

Your organization can leverage digital technologies to enhance customer experience and engagement by implementing online solutions targeting customers to build stronger relationships and offer personalized experiences.

Customer strategy should be a two-way street. Do you have insights into what your customers use your products and services for? With the help of data analytics, artificial intelligence, and machine learning, you can quickly gain insights and create personalized products and services based on different customer preferences.

With the likes of Microsoft Dynamics 365 CRM and Microsoft Dynamics 365 Marketing, you can connect all customer touchpoints, including websites, social media, mobile apps, and physical stores, to provide a consistent and enhanced customer experience capable of increasing customer loyalty.

Mindset Change

To drive digital transformation, it is essential that you embrace change and take calculated risks. Digital transformation requires a cultural shift towards innovation and experimentation, as well as the willingness to invest in new technologies and processes.

Whether you are running a B2B or B2C business, relying solely on distributors or marketing consultants as bridges to customers can be dangerous in a digital economy. Instead, adopt a mindset of being close to customers and experiment, test, and validate directly with them.

Leaders and managers should play a crucial role in driving a shift in mindset. They need to model their behaviors and attitudes to reflect what they want to see in others. You need to agree on your risk appetite, demonstrate the willingness to take risks, experiment, and learn from failures. Empowering your employees to think creatively, take risks, and embrace change will help foster a culture of innovation and agility..

Strategy Approach

To achieve success in digital transformation, you must have a clear strategy and roadmap that identifies the key areas where the implementation of new technologies and processes can have the greatest impact on your operations. Additionally, measuring the success of digital transformation initiatives is essential.

Whether you are at the beginning or further along in your digital transformation journey, we are here to assist you in reaching your goals.

Are you still in doubt?

70% of companies have a digital transformation strategy or are working on one. (IDC, 2018) Make the move today, digital transformation is no longer a luxury but a necessity for businesses that want to remain competitive and thrive in this digital age.

Real-World Digital Transformation Stories


Learn how digital transformation has enhanced the efficiency of some organizations


Harness our extensive knowledge, proven expertise, and global experts to help your business adapt, achieve exceptional results, and boost productivity.


Harness our extensive knowledge, proven expertise, and global experts to help your business adapt, achieve exceptional results, and boost productivity.
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